"In the first three months after we started the program, we experienced a thirty-five percent reduction in non chargeable time. Our lost efforts dropped from more than 300 hours per person per year to less than 200.
Every person who has worked for my firm goes to the program. No matter how busy or overloaded we are, it never looks like it to an outsider.
I have not had to schedule the work for my staff for ten years, and when one of my people forgot to file an extension last year, that was the first time it happened since we started with the program more than ten years ago. During that time, we filed 25,000 timely returns. Nothing is perfect, but 24,999 and 1 is a pretty good record.”
