When I send out an e-mail with questions needing to be answered, I find it both unprofessional and inconsiderate when the person answering my questions has hit 'NEW ' rather than 'REPLY' as their method of responding.

'NEW ' does not have my questions included. This leaves me with the unnecessary work of having to retrieve the e-mail I sent and then jumping back and forth between the two in order to decipher which answers are relating to which questions.

The following best describes this lack of etiquette:

I send Bob an e-mail with four questions I need answered. I find it both exasperating and discourteous when Bob answers my questions by hitting 'New' rather than 'Reply '.

By sending the response to me via 'New' I am not in touch with my questions (which Bob may not have responded to for days). I end up receiving something like this:

Hi Len,
Here are the answers to your questions:
- Friday
- No
- Yes
- 18
Bob

I have no idea what the questions were. Had Bob hit 'Reply', and even gone directly to the end of each line of my questions and responded in a manner as I have learned to do (in red and Bold), I would therefore have found the most expedient, efficient and courteous manner to retrieve the information I am seeking. Thus, I would have received something like this back from Bob:

Hello Bob,

When would you like the proposal delivered to your client? Friday, by noon

Will we need to include the budget? No, not at this time
Will you be accompanying me on the presentation? Yes, as I believe that our collaboration will greatly educate the client

How many copies of the presentation should we prepare? 18

With great respect,
Len

In today's frenetic paced world that we live in, every time-saving courtesy that we can extend to our business associates, family and friends is greatly appreciated. This allows them to recapture lost time and thereby reducing stress. Isn't this what we all want? So be respectful to all the people you contact via e-mail, using your best e-mail etiquette.